BUS 365 Week 2 Quiz – Strayer NEW
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Chapter 1 Information Systems in the
2010s
Multiple Choice
1. The
importance of being an agile enterprise
has increased significantly because of _________ and _________.
a)
competition; slowed population growth
b)
social networks; rapid economic recovery
c) slow
economic recovery; advances in mobile technology
d) rapid
population growth; corporate strategy
2.
_________ are valuable to businesses because they can connect, communicate,
collaborate, and do commerce on-demand, in real-time, and at a distance.
a)
Multimedia networks
b) Interactivity
applications
c)
Broadband infrastructures
d)
Podcasts
3. Which
of the following is not an impact of the mass migration of users from PCs to
mobile devices?
a) It
has improved the privacy of users and security of corporate networks.
b) It has
expanded the scope of information systems beyond traditional organizational
boundaries.
c) It
has torn down the walls between business, professional, and personal lives.
d) It
has made location irrelevant to a large extent.
4. Which
of the following is a characteristic of competitive advantage?
a) It is
a long lasting edge over competitors if based on IT.
b) It is
short-lived if competitors quickly duplicate it.
c) It
requires the use of social media and networks.
d) It
provides a big strategic payoff.
5. While
of the following statements about mobile market opportunities is false?
a)
Mobiles are replacing computers as the primary way to connect with public and
private networks and to get work done.
b)
Mobile gadgets are starting to look and feel like handheld computers, able to
run all sorts of software.
c)
Desktop and laptop computers are taking on more and more nontraditional duties,
like streaming media to TV sets, stereos, and other household appliances.
d)
Touch-navigate devices running on 3G and 4G networks create business
opportunities and eliminate business threats.
6.
According to Pew Research, newspapers have seen ad revenue __________ during
the time between 2007 to 2010.
a) rise
10%
b)
remain constant
c) fall
43%
d) fall
75%
7.
Facebook’s rapid growth and its ranking as number one is an interesting and
informative business case because:
a) it
shows the power of IT to disrupt the status quo and transform industries.
b) it is
a public company with an immensely-profitable business model.
c) it
has positioned itself solely as a social network.
d) all
of the above
8. In
March 2010, __________ pulled in more Internet traffic in North America than
Google.
a) eBay
b)
Facebook
c)
Microsoft
d) Apple
9.
Innovation leads to profitable growth if that innovation:
a)
generates new profit pools.
b)
increases demand for products and services.
c)
attracts new competitors.
d) Both
a and b
10. How a company generates revenue from its assets is referred
to as its __________.
a) asset
infrastructure
b) business model
c)
corporate culture
d)
organizational structure
11.
Nokia makes and sells cell phones and generates profit from these sales. This
statement defines Nokia’s business __________.
a) model
b)
processes
c)
supply chain
d) value
proposition
12.
According to McKay and Marshall, a comprehensive business model is composed
includes each of the following elements except:
a) A
description of all products and
services the business will
offer.
b) A
description of the business process
required to make and deliver the products and services.
c) A
description of the customers to
be served.
d) A
description of competitive forces in the industry.
13.
Basic functions of an IS are:
a)
input, processing, and output.
b)
input, processing, output, and feedback.
c) user
interfaces, data sources, processing, and reporting.
d)
hardware, software, data, and procedures.
14.
Which of the following is not a component of an information system?
a) input
b)
hardware
c)
network
d)
people
15. A
company believes that superb customer service and on-time delivery are valuable
and critical to their success. Their beliefs and values form the __________
that influences the company’s IT investments.
a) feedback
b)
business functions
c)
social context
d)
inputs
16.
__________ are shaking-up or disrupting the ways companies do business, the
jobs of managers and workers, the design of business processes, and the
structure of markets.
a) IT
innovations
b)
Wireless networks
c)
Social media
d)
Social networks
17.
Performance improved significantly at 1-800-Contacts after the company invested
in __________ that enabled call center operators to monitor their performance
as often as every 15 minutes.
a)
semiautomatic business processes
b) dashboard
reporting tools
c)
private networks
d)
social networks
18. IS
capabilities support all of the following business objectives except:
a)
improving productivity.
b)
reducing waste.
c)
facilitating collaboration.
d)
automating decision making.
19. The
value of an information system is determined by the relationships among ISs,
people, and business processes—which are influenced strongly by:
a) fast,
accurate communication and collaboration.
b) huge
amounts of information that is accessible via networks.
c)
organizational culture..
d)
automation of decision making
20.
Widespread adoption of new technology is going to __________ the usual way
business is done.
a)
disrupt
b) cause
minor changes in
c)
destroy
d) have
little effect on
21. What
has made location practically
irrelevant to doing business?
a)
social media
b)
social networks
c)
widespread use of mobile devices
d)
Google
22. The
1-800-CONTACTS case study showed the importance of __________ on performance.
a) daily
reports
b)
feedback
c) IT
departments
d)
training
23.
Information bottleneck can create __________ that keep managers from knowing
what is going on as it is going on.
a)
information overload
b)
blindspots
c)
windows
d)
dashboards
24. A
negative ethical impact of mobile marketing efforts
is that they can be __________.
a) invasive
b)
expensive
c)
innovative
d)
pervasive
25. Critical business processes are those that improve employee
performance and __________.
a)
strategic planning
b)
commodities
c) profit margins
d) business
models
26.
Business models include a __________,
which is an analysis of the benefits of using the specific model.
a)
revenue model
b)
supply chain
c) value
proposition
d)
profit margin
27. Managers decide to increase the number of new
accounts by 4.0% within the next quarter. This is an example of:
a) an
objective.
b) a
strategy.
c)
customer loyalty.
d)
qualitative metric.
28. A
company’s goals are increased sales and improved customer loyalty. Which of the
following is correct?
a) Sales
revenue is a rather easy-to-calculate quantitative metric.
b)
Customer loyalty is a quantitative metric with a longer time dimension.
c) Sales
revenue is a quantitative metric with a longer time dimension.
d)
Customer loyalty is a qualitative metric with a shorter time dimension.
29. In
order to manage performance, a fundamental requirement is __________.
a) using
real-time dashboards and reporting tools
b) being
able to measure
c)
knowing that the indicator is measuring the right thing
d) b and
c
30.
Measuring performance requires each of the following except:
a)
comparing results to competitors.
b)
identifying the most meaningful measures of performance.
c) being
able to measure them correctly.
d)
selecting the set of measures that provides a holistic indicator of
performance.
31.
Concern about environmental damage and reducing a company’s carbon and energy
footprints on the planet has triggered efforts for __________.
a) data
centers
b) EPA
c) green
IT
d) RFID
32.
__________ are a measure of the impact a business’ activities have on the
environment, and in particular climate change.
a)
Carbon footprints
b)
Hydrogen footprints
c) Toxic
wastes
d)
Greenhouse emissions
33. Why
are companies, such as Monsanto and Wells Fargo, willing to invest in the
building of new data centers?
a) To
stop wasting capital maintaining outdated energy-inefficient data centers.
b) To
comply with government energy regulations.
c) To
develop new computing capabilities.
d) To
improve business process performance.
34. Ethical
issues can be challenging because:
a) there
are no standards of right and wrong.
b)
security is more important than privacy.
c) all
countries agree on what is ethical.
d) what
is considered ethical by one person may seem unethical to another.
35. KD
Company is looking to expand its business operations into a developing country.
As part of SWOT analysis, KD needs to investigate that country’s:
a)
political stability
b)
economic stability
c)
critical infrastructure
d) All
of the above
36.
__________ is a series of processes in which an organization selects and
arranges its businesses or services to keep the organization viable even when
unexpected events disrupt its businesses, markets, products, or services.
a)
Strategic planning
b) SWOT
c) Value
proposition
d)
Threat analysis
37. An
organization’s __________ addresses questions such as, “What is the long-term
direction of our business?”
a)
operations
b)
critical infrastructure
c)
strategy
d)
opportunities
38.
__________ is the scanning and review of the political, social, economic and
technical environment of the organization.
a)
Strategic analysis
b)
Business performance
c)
Operational planning
d) Value
analysis
39. __________ involves the evaluation of
strengths and weaknesses, which are internal factors; and opportunities and
threats, which are external factors.
a)
Strategic analysis
b)
Business performance
c)
Operational planning
d) SWOT
analysis
40.
Price wars or other fierce reactions by competitors are examples of:
a)
strengths.
b) weaknesses.
c)
opportunities.
d)
threats.
41.
According to Porter’s competitive forces model, there are five major forces in
an industry that affect the degree of competition. Those five forces impact:
a)
sales.
b)
profit margins.
c)
marketing.
d)
expenses.
42.
FedEx and UPS have ISs that are difficult to duplicate and very expensive.
Those ISs:
a)
create barriers that reduce the threat of entry.
b)
increase the threat of substitute services.
c)
decrease bargaining power of customers.
d)
increase bargaining power of suppliers.
43.
__________ involve the purchase of materials, the processing of materials into
products, and delivery of products to customers.
a)
Supply chains
b)
Logistics
c)
Primary activities
d)
Support activities
44. For
most organizations, if their computer networks go down, __________.
a)
social networks are used
b) data
centers are used to store data
c) so
does the business
d)
business continues as usual
45.
According to Occupational Outlook
Handbook, 2010-11 Edition published by the U.S. Bureau of Labor Statistics,
what is the outlook for Computer and Information Systems Manager?
a)
Employment is expected to grow faster than the average for all occupations.
b) A
master’s degree in a computer-related field is required for entry-level positions.
c)
Employment is expected to grow slower than the average for all occupations.
d) Job
prospects are uncertain.
True/False
46.
During the last decade, Facebook, LinkedIn, YouTube, Twitter and blogs became
extensions of businesses to reach customers, prospects, and business partners.
47. The
massive adoption of smart devices has created a huge base of multi-tasking
users, and a market for companies to tap and target.
48.
Facebook created an entirely new market and changed the game for industries who
were not its usual competitors--namely, music, media, and consumer electronics
companies.
49. Some types of IT, such as databases and network services,
are commodities, which do not provide a special advantage.
50. A
SWOT model spells out how a company creates or adds value in terms of the goods
or services it produces.
51. An
IS can be as small as a smartphone with a software app that can snap tags to
load a Web site. Or it may include several thousand computers of various types,
scanners, printers, and other devices connected to databases via wired and
wireless telecommunication networks.
52. ISs
have a purpose and a social or organizational context.
53.
Discarded PCs and other computer equipment are waste disposal problems.
54. IT
no longer creates challenging ethical issues because practices such as employee
e-mail monitoring and unrestricted use of customer data are accepted as
necessary or legal.
55.
Strategy planning is critical for all organizations, including government
agencies, healthcare, education, military, and other nonprofit and
not-for-profit ones.
56.
During SWOT analysis, there is usually agreement among managers because SWOT
analysis is objective, forward-looking, and data-driven.
57.
According to Porter’s competitive forces model, Apple, Microsoft, and auto
manufacturers have strong bargaining power as suppliers because their brands
are powerful.
58.
Rivalry among existing firms in the industry is a competitive force that is
most likely to be weak when entry barriers are low; threat of substitute
products is high, and suppliers and buyers in the market attempt to control.
59.
Sabermetrics is the mathematical analysis of baseball player batting and
pitching performances.
60. A batch system is an IS that provides
fast enough access to information or data so that an appropriate decision can
be made, usually before data or situation changes.
Short
Answer
61. In
March 2010, Facebook pulled in more traffic in North America than __________.
62. Basic types of IT are __________ because companies need to
function, but they do not provide a special advantage.
63. How a company generates revenue from its assets is referred
to as its __________.
64. A(n)
__________ collects, processes, stores, analyzes, and distributes information
for a specific purpose or objective.
65.
__________ is a set of applications or programs that instruct the hardware to
process data or other inputs such as voice commands.
66.
Energy and __________ footprints are a measure of the impact a business’
activities have on the environment, and in particular climate change.
67. __________
relates to standards of right and wrong,
68.
__________ analysis involves the evaluation of strengths and weaknesses, which
are internal factors; and opportunities and threats, which are external
factors.
69. __________ activities are those business activities through which a company
produces goods. Examples of those activities are purchasing materials,
processing materials, and delivery of products to customers.
70.
Innovation and adaptability are __________ because they are examples of things that must go right for a company to
achieve its mission.
Essay
71.
Identify three interactivities that have potential business value and that can
occur by snapping a 2D tag.
72. List
and describe the four basic functions of an information system.
73.
There are two fundamental requirements for managing business performance: being
able to measure and knowing that your indicator is measuring the right
thing.Explain each of these requirements and why they are challenging.
74. List
and explain the four major steps in business performance management (BPM).
75. List
and explain the five industry (market) forces in Michael Porter’s competitive
forces model.
Chapter 2 Infrastructure and
Support Systems
Multiple
Choice
1.
__________ is the collection of hardware, software, processes, networks, and
users.
a) IT
infrastructure
b) IT
function
c)
Transaction processing system
d) MIS
2. A
transaction processing system (TPS):
a)
processes raw data.
b) does
reporting.
c)
extracts, transforms, and loads data.
d) does
advanced data analysis.
3. The
number of hours an employee worked in a certain week is an example of:
a)
information.
b) a
transaction.
c)
knowledge.
d) data.
4.
__________ is data that has been processed, organized, or put into context so
that it has meaning and value to the person receiving it.
a)
Information
b) A
transaction
c)
Knowledge
d) A
report
5. __________ consists of data that have
been processed, organized, and put into context to be meaningful, and to convey
understanding, experience, accumulated learning, and expertise.
a)
Information
b) A
transaction
c)
Knowledge
d)
Wisdom
6.
Managing a product recall in a way that minimizes negative impacts on sales of
other products and profits is an example of:
a) data.
b)
information.
c)
knowledge.
d)
decision.
7. A
__________ consists of stored data organized for access, search, retrieval, and
update.
a) file
b)
database
c) TPS
d)
system
8. Why
are TPSs critical systems?
a) Data
need to be analyzed and reported to managers to support their decision making
processes.
b)
Manual systems are subject to too much human error.
c)
Transactions that do not get captured can result in lost sales, dissatisfied
customers, and other types of data errors.
d) They
are essential components of process control systems.
9.
Processing of transactions is done in one of two modes:
a) batch
and real-time.
b)
online and offline.
c)
manual and computerized.
d)
online and real-time.
10.
Which of the following is an advantage of batch processing over online
transaction processing?
a)
higher data quality
b) costs
less
c) more
up-to-date data
d) a and
b
11. If a
customer sets up an account with REI.com to purchase from their Web site, the
__________ will validate that the address, city, and postal code are consistent
and valid in order to improve __________.
a) OLTP;
data storage
b) OLTP:
data visibility
c) TPS;
data quality
d) TPS; data
transfer
12. Data
errors:
a) are
difficult to correct the later they are detected.
b)
expose the company to legal action.
c) may
never be detected and corrected.
d) all
of the above
13.
Victims of identity theft face enormous challenges and frustration because:
a) data
errors detected later are difficult to correct.
b) data
processing does not improve data quality.
c) data
processing is done in real-time.
d) data
processing cannot detect obvious data errors.
14.
Which of the following is not an example of a routine business transaction for
a manufacturing company?
a)
purchase orders
b)
payroll
c)
consolidation
d)
billing
15.
General purpose reporting systems are referred to as __________ systems.
a)
management information
b)
decision support
c)
operational
d)
transactional
16.
Which of the following is not an objective of MIS?
a) to
provide reports to managers for tracking operations
b) to
provide reports to managers for monitoring
c) to
provide reports to managers for control
d) to
provide reports to managers for strategic planning
17.
__________ reports are created or run according to a pre-set schedule, such as
daily, weekly, or quarterly.
a)
Periodic
b)
Exception
c) Ad
hoc
d)
Functional
18.
Sales of fresh produce drop during an E. coli food contamination crisis. What
type of reports would be generated in this unique situation?
a)
Periodic
b)
Exception
c) Ad
hoc
d)
Functional
19.
Sony’s managers notice a significant change in demand for the company’s
eReaders. They request that reports be generated so they can learn more about
this situation. What is this type of report?
a)
Periodic
b)
Exception
c) Ad
hoc
d)
Functional
20. Decision
support systems are __________ that support unstructured and semi-structured
decision making.
a)
interactive applications
b)
reporting applications
c)
operations support systems
d)
process control systems
21.
Deciding which new products to develop or which new markets to enter are
examples of __________ decisions because they depend on human intelligence,
knowledge, and/or experience.
a)
structured
b)
semistructured
c)
unstructured
d)
routine
22.
Decision makers manipulate models in a DSS to perform __________ analysis,
which refers to changing assumptions or data in the model to see the impacts of
those changes on the outcome.
a) goal
seeking
b)
experimental
c)
structured
d)
what-if
23. A
__________ is a visual presentation of critical data, such as the results of a
report or analysis, to more quickly understand data.
a)
dashboard
b) GUI
c) touch
screen
d) KPI
24.
__________ is a computerized process for conducting searches in large amounts
of data and information in order to discover unknown valuable relationships in
the data.
a) Drill
down
b) Data
mining
c)
Business mining
d) Data
analytics
25. __________ is the science concerned with
managing material and information flows to optimize supply chain operations.
a)
Database management
b) Process
control
c)
Logistics
d)
Sourcing
26. A
company’s competitive advantage, such as low cost, quality, and/or speed to
market, depends on:
a) how
well its supply chain is aligned and managed.
b)
minimizing the physical flows of its products.
c) how
well it maximizes its global sourcing.
d) its
ability to recycle.
27.
Because Wal-Mart has thousands of suppliers to manage and is constantly looking
for new ones worldwide, they invested in a new __________ strategy.
a)
mobile networking
b)
global sourcing
c)
global support
d)
mobile support
28.
Wal-Mart’s global sourcing strategy is designed:
a) to
reduce costs of goods, increase speed to market, and improve the quality of
products.
b) to
identify and evaluate marketing opportunities.
c) to
increase production efficiency.
d) to
process transactions in real-time.
29. By
linking a company with its suppliers, vendors, and customers, the supply chain
creates __________.
a)
logistics inefficiencies
b)
automated distribution centers
c) an
extended enterprise
d) a
warehouse control system
30. RFID
is a technology that uses __________ instead of __________ to identify products
or pallets.
a)
electronic tags; bar codes
b)
electronic tags; chips
c) bar
codes; PINs
d) PINs;
EPC tags
31.
Which of the following best describes RFID implementation?
a) RFID
systems are frequently implemented as stand-alone systems.
b) RFID
implementation has been slow due to costs, privacy, and security concerns.
c) RFID
implementations are used only to track products and pallets.
d) RFID
implementation has been rapid and widespread for security reasons.
32. When
employees log into the company network or e-mail accounts, or access data or
documents to perform their jobs, two critical factors impacting their
productivity are:
a) password
strength and availability of mobile networks.
b) cloud
computing and software applications.
c)
virtualization and private clouds.
d) speed
of the response and the reliability of the hardware.
33. A
company’s __________ determines the workload that its ISs, apps, and mobile
computing devices can handle and their speed.
a) TPS
b)
network access point
c) IT
infrastructure
d)
firewall
34. IT
infrastructure is the collection of:
a)
hardware and software.
b)
hardware, software, and networks.
c) hardware,
software, networks, and mobile devices.
d)
hardware, software, processes, networks, and users.
35. To
improve the performance and ability to store, protect, and manage data at lower
up-front costs, companies are turning to __________ options.
a) cloud
computing
b)
mainframe
c)
visualization
d) data
center
36.
__________ is the term used to refer to the Internet.
a)
Shadow
b) Cloud
c) Tag
d) Chain
37. The
general name for Internet-based infrastructures is __________.
a)
social networking
b) cloud
computing
c) Web
1.0
d) Web
2.0
38. The
U.S. Department of Defense implemented __________ to service many military
agencies in order to reduce IT infrastructure costs while protecting its
sensitive data.
a) RFID
b) cloud
computing
c) a
private cloud
d)
virtualization
39.
Which of the following represents the evolution to Internet-based
infrastructure?
a)
public cloud computing; private cloud computing; virtualization
b)
wired; wireless; mobile computing
c)
virtualization; cloud computing; enterprise computing
d)
virtualization; private cloud computing; cloud computing
40.
Which of the following statements about virtualization is false?
a)
Virtualization is primarily about cost-cutting.
b)
Virtualization is often a key part of an enterprise’s disaster recovery plan.
c)
Virtualization separates business applications and data from hardware resources
to pool hardware resources.
d)
Virtualization increases the flexibility of IT assets, allowing companies to
consolidate IT infrastructure.
41. Large
companies and government agencies with multiple locations may set up __________
on servers that they own if data confidentiality is a key requirement.
a)
public clouds
b)
private clouds
c)
encrypted clouds
d)
social clouds
42.
Cloud computing is Internet-based computing in which shared resources, such as
hard drives and software apps, are provided to computers and other devices
__________, like a public utility.
a) in
batch
b) via
mobile networks
c)
on-demand
d) via
SaaS
43. All
of the following are characteristics of software-as-a-service (SaaS) except:
a) SaaS
is an increasingly popular IT model for large but not small companies in which
software is available to users as needed.
b) The
SaaS model was developed to overcome the challenge to an enterprise of being
able to meet fluctuating demands on IT resources efficiently.
c) Other
terms for SaaS are on-demand
computing, utility computing, and hosted services.
d)
Usually there is no hardware and software to buy since the apps are used over
the Internet and paid for through a fixed subscription fee, or payable per an
actual usage fee.
44. What
is a disadvantage of cloud computing?
a) It
may be more difficult to get to the root of IT infrastructure performance
problems.
b) It is
higher cost than company-owned IT infrastructures.
c) There
is more control than with company-owned IT infrastructures.
d)
Service-level agreements (SLAs) with vendors are not necessary.
45.
Which of the following is a major cloud computing vendor?
a)
Amazon's EC2
b) Google's
AppEngine
c)
Microsoft's Azure
d) All
of the above
True/False
46.
Business software applications are hardware devices that support a specific
task or business process.
47.
Multiple business apps form a system that supports a functional
area--marketing, finance, human resources, production, operations, accounting,
and IT.
48. To
track attendance at basketball games, the Dallas Mavericks put RFID codes on
tickets, which enabled them to assess the effectiveness of their marketing
efforts.
49. The
U.S. Army enlists video games and virtual worlds to teach soldiers
interpersonal skills, cultural awareness, and negotiation skills that are
heavily dependent on culture for combat in foreign environments.
50.
Knowing how to manage a vehicle recall to minimize negative impacts on new
vehicle sales is an example of information.
51. Data
is the raw material from which information is produced; and the quality,
reliability and integrity of the data must be maintained for the information to
be useful.
52. The
quarterly sales of new Toyota vehicles from 2008 through 2010 is knowledge
because it would give some insight into how the vehicle recalls during 2009 and
2010 impacted sales.
53.
Transaction processing systems (TPSs) process specific types of data input from
ongoing transactions. TPSs can be manual or automated.
54.
Decision support systems are critical systems because transactions that do not
get captured can result in lost sales, dissatisfied customers, and many other
types of data errors.
55.
Transaction data that are captured by a TPS are always processed in real-time,
stored in a database, and then are available for use by other information
systems.
56.
Payroll processing is typically done in batch mode; while e-commerce
transactions are processed in real-time.
57. When
a customer sets up an account with Newegg.com to purchase from their Web site,
the TPS validates that the address, city, and postal code are correct and
consistent to insure data quality.
58. DSSs
support unstructured and semi-structured decisions, such as whether to make or
buy products, or what new products to develop and introduce into existing
markets.
59.
Supply chains can be grossly inefficient unless the companies in the supply
chain can share data, collaborate, and respond to changes in demand and do so
efficiently and quickly.
60.
Business intelligence (BI) increases the flexibility of IT assets, allowing
companies to consolidate IT infrastructure, reduce maintenance and
administration costs, and prepare for strategic IT initiatives.
Short
Answer
61. In
order for __________ or real-time processing to occur, the input device or Web
site must be directly linked via a network to the TPS.
62.
Processing improves _________, which is important because reports and decisions
are only as good as the data they are based upon.
63.
_________ is a computerized process for conducting searches in large amounts of
data and information in an attempt to discover unknown valuable relationships
in the data.
64.
__________ involves identifying sellers that could provide a retailer, such as
Wal-Mart, with products or services to sell in their stores and online.
65.
__________ is the collection of hardware, software, processes, networks, and
users.
66. The
__________, which is the term used to refer to the Internet, has greatly
expanded the options for enterprise IT infrastructures.
67.
Cloud computing evolved from __________, which is an approach based on IT
consolidation that enables more flexible IT infrastructures and lower IT costs.
68. With
__________, instead of buying and installing expensive packaged enterprise
applications, users can access software apps over a network, with an Internet
browser being the only absolute necessity.
69.
Large companies or government agencies with multiple locations can set up their
own __________ on servers that they own if data confidentiality is a key
requirement and they want to reduce IT infrastructure costs.
70.
__________ is the pooling of physical storage from multiple network storage
devices into what appears to be a single storage device that is managed from a
central console.
Essay
71.
Define data, information, and knowledge. Give an example of each.
72. What
are the three defining characteristics of DSSs?
73. What
is an advantage of virtualization? List and explain one type of virtualization.
74. Why
would organizations use cloud computing during tough economic times?
75. When
making decisions about how to acquire IT infrastructure components, what are
two IT infrastructure characteristics that need to be considered? Explain each
characteristic.
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